Mend Virtual Visits and Secure Messaging

Silver Lake Pediatrics is always looking for new ways to serve our patients, patients visiting from out of town or new patients. We are excited to offer Mend virtual visits and secure messaging appointments as a new, convenient service for our patients.

Virtual visits are not appropriate for every illness, so please call our office or review the protocol below if this may be a fit for you and your child.

We are offering virtual visits Monday thru Friday at various times just login and select a time that is convenient. We will also offer this service after office hours and weekends.

You can conduct a virtual visit on any device with an internet connection and a camera. Once the appointment has been approved, you will receive an email and a text message with instructions on how to video connect via the Mend app for the visit.  It is very simple and convenient!

Currently, this service is only covered by United Healthcare Medicaid/Community Plan of Florida. For all others, we are offering an affordable self-pay rate. You will be prompted to enter your credit card when you book a virtual visit appointment. The amount of the visit will then be displayed.  Currently, our introductory offer is $50.00 per visit!

Telemedicine Protocol for Silver Lake Pediatrics, P.A.

If your child was seen by one of our providers in the last 72 hours and you have a concern regarding this same illness please call our office/answering service and ask to speak with the provider on call.

  • Diaper Rash
  • Rash for less than 72 hours with NO FEVER
  • Fever of 101 or less
  • Sore throat with fever of 101 or less
  • Cough less than 1 week with NO FEVER
  • Ear pain for less than 72 hours with NO FEVER
  • Diarrhea with fever of 101 or less
  • Vomiting
  • Sinus problems
  • Influenza symptoms after exposure
  • Urinary symptoms with NO FEVER
  • Vaginal discharge
  • Head lice
  • Insect bite
  • Pink eye or discharge
  • Hay fever
  • Sunburn
  • Suspected swimmers ear
  • Acne
  • Athlete’s foot

The Modern Healthcare Experience

If you would like to proceed with a virtual visit please click the MEND link:  lhttps://portal.mendfamily.com/signup/new-patient/113 

Contact Us

Our practice is committed to helping our patients in any way that we can. If you have any questions or would like to schedule an appointment, please call our Leesburg office at 352-314-2275 or our Tavares office at 352-742-2585.

Our Locations

Office Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed